The business process simulation is basically an understanding, evaluating, and designing the business processes. With the use of business process simulation the designed processes can be valued and compared. It offers computable approximations of the impact that a process design is expected to have on process performance and a quantitatively maintained choice for the best design can be finished.
There are so many software / tools exist to simulate business processes. When simulating business processes, some precise requirements are appropriate. The nature of the business process requires sufficient modeling power of the tool. When particular choices or synchronization cannot be implemented, the simulation result loosens its strengths.
The main objective of the process simulation capabilities is to estimate in which way a simulation can be supported out and which parameter settings can be made. The process simulation evaluation criteria are:
Performance dimensions: A process simulation model should combine the performance dimensions one is interested in. In most cases it should be possible to simulate numerous different time and/or costs features.
Distributions: The average performance of a simulated process may appear to be fine while in real life many difficulties would happen because of its erraticism. Queues may be vacant at some instants and loaded at other instants.
Scenarios: With the use of scenarios the consequences of changes can be examined. While the process stays the same, different shapes of the process simulation software model replicate possible changes in, i.e., the arrival configuration or resource accessibility.